Herbal Nails & Spa Chino Hills

Terms of Service

Last updated: October 12, 2026

These Terms of Service ("Terms") govern your use of the Herbal Nails & Spa Chino Hills website at https://herbalnailspachinohills.com/, our booking services and our SMS program. By using our website, booking an appointment or opting in to text messages, you agree to these Terms. If you do not agree, please do not use our services.

1. Age Restriction

You must be 18 years of age or older to use this website, submit forms or opt in to our SMS program. By using our website or SMS program, you confirm you are at least 18 years old. Salon services for guests under 18, including our kids menu, must be booked and supervised by a parent or legal guardian.

2. SMS Program Description

The Herbal Nails & Spa Chino Hills SMS Program sends text messages to customers who have opted in. Message types include:

  • Appointment reminders before your scheduled visit
  • Booking confirmations when you schedule, change or cancel an appointment
  • Scheduling updates if we need to adjust your appointment
  • Promotional offers including specials and seasonal deals
  • Service announcements such as new services or changes to our hours

Message frequency varies based on your appointments and our current offers. Consent to receive SMS messages is not a condition of purchasing any goods or services.

3. Opt-Out Instructions

STOP: reply STOP to any message to unsubscribe from the SMS program at any time. You'll get one final confirmation text and nothing after that.

HELP: reply HELP to any message for assistance, or contact us using the support details in Section 6.

START: reply START to re-subscribe if you previously opted out and want to receive messages again.

4. Message & Data Rates

Message and data rates may apply. Any charges are billed by your mobile carrier under your mobile plan. Contact your carrier for details about your messaging plan and any charges.

5. Carrier Liability Disclaimer

Mobile carriers, including T-Mobile, AT&T, Verizon and Sprint, are not liable for delayed or undelivered messages. Message delivery depends on effective transmission from your network operator and is outside our control.

6. Support Contact

For questions about these Terms, our SMS program or your appointments, reach us at:

Herbal Nails & Spa Chino Hills
14230 Chino Hills Pkwy F
Chino Hills, CA 91709

Phone: (909) 686-6188
Email: [email protected]

Business hours:

Mon - Fri9:30 am - 7:30 pm
Saturday9:30 am - 7:00 pm
Sunday10:00 am - 6:00 pm

7. Privacy Policy

Your use of our website and SMS program is also governed by our Privacy Policy, which explains how we collect, use and protect your information. Read it at:

https://herbalnailspachinohills.com/privacy-policy

8. Cancellation Policy

Plans change, we get it. If you need to cancel or reschedule, please give us at least 24 hours notice by phone so we can offer your time to another guest.

Late cancellations and no-shows may affect our ability to hold future appointments for you.

To cancel or reschedule, call us at (909) 686-6188.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services will be subject to the exclusive jurisdiction of the state and federal courts located in San Bernardino County, California.

We may update these Terms from time to time. The current version will always be posted on this page with an updated revision date. Continuing to use our website or services after changes are posted means you accept the revised Terms.